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Privacy Policy

The Charitable Organization “Charitable Foundation ‘Open Planet UA’”, registration code 45449719, located at: Ukraine, 01010, Kiev, 5/2A Knyaziv Ostrozhskyh Str., (hereinafter referred to as the “Foundation”), makes every effort to protect your personal data. This Privacy Policy will help you understand what personal data we collect, store, and use, and what happens when you use the websitehttps://www.openplanetua.org/

 

If you have any questions, you can contact us via the Foundation’s hotline at +38 098 152 25 43 or email us at openplanetua@gmail.com.

 

Data Collection

 

We collect both technical information and data provided by the user. Technical information is collected automatically on the website. We need technical data for the operation, support, and improvement of the website. This includes: IP address, UTM parameters, geolocation, device type and browser type, cookies, and data about your interaction with the website (session ID). The session ID includes: your interaction with the website; the name of the website from which you came to our site; features you used on the website; pages you visited on our site; the way you use our site; and any actions you take on the site, if applicable.

 

To correctly identify and effectively utilize your donation, and to provide you with feedback on the results of public collections or the use of collected funds, we require your full name, phone number, payment information, and email address unless you have chosen to make an anonymous donation.

 

We do not process personal data of users under the age of 16.

 

Data Sharing with Third Parties

 

As a data subject, you have the following rights:

 

Compliance with Legislation. We will disclose your personal data to third parties to the extent necessary:

 

  • To comply with a government request, court order, or relevant law;
  • To prevent illegal use of our website or violations of the Terms of Use and our policies;
  • To defend against third-party claims;
  • To assist in preventing or investigating fraud.

 

Your Rights Regarding Your Data

 

As a data subject, you have the following rights:

 

Right of Access. You can request an explanation of how your personal data is processed.

  • Right to Portability. You can request all data you have provided to us and request its transfer to another controller.
  • Right to Restrict Processing. You can partially or fully prohibit us from processing your personal data.
  • Right to Submit Complaints. If your request is not satisfied, you can submit a complaint to the regulatory authority—the Ukrainian Parliament Commissioner for Human Rights—via email at omb@ombudsman.gov.ua.
  • Right to Erasure. You can send us a request to delete your personal data from our systems.

 

To exercise your rights, please email us at openplanetua@gmail.com.

 

This Privacy Policy is governed by the Law of Ukraine “On the Protection of Personal Data.” Applicable laws and requirements for personal data processing may change. In such cases, we will publish the updated version of the Privacy Policy on our website. If we make significant changes that affect your privacy and confidentiality, we will notify you via email or display the information on the website and seek your consent.

Frequently asked questions

  • If you find yourself in a situation where you need urgent help, you can contact the fund's hotline number +38 098 152 25 43.

  • We provide assistance to adults and children who find themselves in difficult life circumstances. Our activities are carried out within the scope of the fund's activities and projects implemented jointly with international organizations.


    In each region, various services are provided, which may include the provision of psychological assistance, social support, access to school and preschool education, we provide humanitarian aid, strengthen the work of public services and public organizations.


    To learn more about help in your city, you can contact the fund's hotline number +38 098 152 25 43 or email us at openplanetua@gmail.com.

  • We are open to cooperation with organizations, businesses and authorities in accordance with the directions of the fund's work within humanitarian standards, uarainian and international legislation.


    We are a reliable partner for the implementation of charitable and social projects. We are trusted by international governmental and non-governmental organizations. By cooperating with us, you contribute to the achievement of permanent changes in society. You can contact us at the email address openplanetua@gmail.com or the fund's hotline number +38 098 152 25 43.

  • The Foundation is a non-profit charitable organization that implements its activities at the expense of charitable contributions from individuals and legal entities at the organization's expense.


    Bank Details for a charitable contribution can be found at this link.


    By supporting our activities, you give a second chance to people and families who are in trouble. On our website, we report on the funds raised and implemented programs and talk about how together we change the lives of people who were forced to ask for help for the better.


    We do not only solve current problems with food, home or clothes. We help people change their lives - find a job, study, earn their own money. We want people who are in a difficult situation to be able to feel the strength within themselves to rebuild and improve their own lives.

  • For any questions, you can contact the fund's hotline number +38 098 152 25 43 or write to us at openplanetua@gmail.com.